Terms & Conditions

Room Occupancy
All rooms are advertised as a single/twin share basis unless otherwise stated. All guest staying on the property after 9pm must be registered as staying guests. Additional charges are applicable if the number of adults or children (aged 5 and over) exceeds the number of registered guests.

Smoke-Free Policy
All our guestrooms are non-smoking areas – including stairwells Any guest found smoking in the room or on the stairwells including vaping, burning candles or any products that give off smoke fumes will incur additional cleaning fee and/or any charges applicable and the guests will be asked to leave, and the motel cancellation policy will apply.

Pet Policy
The Homestead Villa Motel do not allow pets onsite including the motel carpark except for assistance animals. Guests are liable for any fines incurred for leaving animals in cars. If found to have a pet onsite guests will be asked to leave, and the motel cancellation policy will apply.

Noise Policy
Consideration of ALL guests staying in the complex at all times is essential.
Noise levels must be kept to a minimum after 9pm

Accommodation Policy
All reservations made are in acknowledgement of the Motels policies which include acceptance that all charges incurred being the responsibility of the registered guest. Confirmations are deemed as the agreed contract and it is the bookers responsibility to ensure these are accurate to requirements and correct at time of receipt.

A cancellation fee of one night’s accommodation will apply to any reservation cancelled within 24 hours prior to day of arrival, excluding group/block bookings which are subject to special cancellation policies.
Bookings that do not have charge back facilities, valid credit card on file or deposit paid are on an automatic 5pm day of arrival release and will be entered back into our system for resale without further notification.
A 1.99% Credit Card fee applies to all credit card transactions.

No Shows will be charged one night’s accommodation fee and automatically cancelled from our system without further notice. Additional charges will apply for surplus cleaning due to prohibited actions including excessive mess, cooking of odoriferous foods and/or smoking in the rooms.
Registered guests are liable to pay for any damage incurred to the room, contents or property being it malicious or accidental by the guest or any associates.

Only guests included in the contracted room rate are allowed to stay on site after 9pm.

The Motel assumes no responsibility for loss or damage of guest property including, guest laundry services or vehicles parked on site which is at the owner own risk.